Saudis came with this #noshaya in twitter after Al-Shaya had applied new “gargoor” shopping rules to capture shoppers money in and the only alshaya shops by restricting cash refunds to customers and only gives store credits.
What increased the hate and had people link this act a theft is credits are available for 12-months before expiry .. blame it on the system, i would guess!
However, Alshaya said to Arabian Business:
“Customers returning faulty or damaged goods are entitled to a full cash refund within the specified period and with proof of purchase, and we always comply with local laws.
“All other refunds are credited onto the Alshaya Card to the full value of the purchase and can then be redeemed at any participating Alshaya outlet over the following 12 month period.”
i think i’ve seen this gift card at Alshaya stores but dont know if we have this rule applied in Kuwait.